Privacy policy

Gallello Atelier Privacy Policy

Privacy Policy

Welcome to Gallello Atelier LTD ("we," "us," or "our") which is a registered company in England, (Company Number 14650402). We value your privacy and want you to understand how we collect, use, and protect your personal information. This Privacy Policy outlines our practices regarding the information we collect when you interact with our website, products, and services. By accessing or using our website, you consent to the terms and practices described in this Privacy Policy.

1. Privacy Statement

At Gallello Atelier LTD, we are committed to protecting your privacy. We collect various types of information for specific purposes, as outlined below. We use reasonable efforts to safeguard your personal information and maintain its confidentiality.

2. What We Collect

We may collect the following information:

- Name: We collect your name so that we can address you personally.

- Email Address: Your email address is collected to send you order confirmations, delivery updates, promotional offers, and other essential communications.

- Billing Address: We require your billing address to validate your payment card for your security and ours.

- Delivery Address: To ensure that your products are delivered to the correct location, we collect your delivery address.

- Telephone Number: We collect your telephone number to contact you if any issues arise with your order.

- Gender and Country: We gather your gender and country information to help us improve our services, tailor our offerings, and occasionally send marketing communications that may be of interest to you.

- Credit Card Details: We request credit card details only when you place an order. Please note that your credit card information is processed securely via Shopify, and we do not store this information on our servers.

3. What We Use It For

We use the collected information for the following purposes:

- Processing Orders and Customer Care: Your information is used to fulfill your orders, provide customer support, and address any inquiries or issues you may have.

- Improving Products and Services: We analyze your data to enhance our products and services, tailor our offerings to your preferences, and provide you with a better shopping experience.

- Periodic Promotional Emails: We may send you promotional emails to keep you informed about our latest products, special offers, and fashion trends. You have the option to opt out of these communications at any time.

- Customization of the Website: We may customize the content and recommendations on our website based on your interests and browsing history.

4. Security

We take the security of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies

We use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies help us provide you with a personalized shopping experience and improve our website's functionality. You can manage your cookie preferences by adjusting your browser settings.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically to stay informed about how we collect, use, and protect your information.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at concierge@gallelloatelier.com

Thank you for choosing Gallello Atelier LTD, we appreciate your trust in us and are committed to safeguarding your privacy.